Privacy policy

Privacy Policy

At Velunab, accessible from Velunab.shop, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address

Payment Information

  • Payment details are processed securely through third-party payment providers.
  • We do not store your full payment card details.

Technical Information

  • IP address
  • Browser type and device information
  • Pages visited and browsing behavior

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you regarding your order or inquiries
  • Provide customer support
  • Improve our website, products, and services
  • Detect and prevent fraud or unauthorized activity

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your data with trusted third parties only when necessary, including:

  • Payment processors
  • Shipping carriers
  • Website hosting and analytics providers

These third parties are obligated to keep your information secure and use it only for the intended purpose.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Analyze website traffic
  • Personalize content and ads

You can control or disable cookies through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications

To exercise your rights, please contact us using the details below.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and regulatory obligations

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Children’s Privacy

Velunab does not knowingly collect personal information from children under the age of 13.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Velunab
Website: Velunab.shop
Email: Contact@velunab.com
Phone: +1 978-525-3748
Address: 43662 Glen Castle Ct, Ashburn, VA 20147, United States